供应链管理课件 第12章学习资料.ppt
Chapter12
DeterminingOptimalLevelofProductAvailabilitySupplyChainManagement
(3rdEdition)
12-1
OutlineTheimportanceofthelevelofproductavailabilityFactorsaffectingtheoptimallevelofproductavailabilityManagerialleverstoimprovesupplychainprofitabilitySupplychaincontractsandtheirimpactonprofitabilitySettingoptimallevelsofproductavailabilityinpractice2
Mattel,Inc.Toys‘RUsMattelwashurtlastyearbyinventorycutbacksatToys‘RUs,andofficialsarealsoeagertoavoidarepeatofthe1998Thanksgivingweekend.Mattelhadexpectedtoshipalotofmerchandiseaftertheweekend,butretailers,waryofexcessinventory,stoppedorderingfromMattel.Thatledthecompanytoreporta$500millionsalesshortfallinthelastweeksoftheyear...Forthecrucialholidaysellingseasonthisyear,MattelsaiditwillrequireretailerstoplacetheirfullordersbeforeThanksgiving.And,forthefirsttime,thecompanywillnolongertakereordersinDecember,Ms.Baradsaid.ThiswillenableMatteltotailorproductionmorecloselytodemandandavoidbuildinginventoryforordersthatdontcome. -WallStreetJournal,Feb.18,19993
KeyQuestionsHowmuchshouldToys‘RUsordergivendemanduncertainty?HowmuchshouldMattelorder?WillMattel’sactionhelporhurtprofitability?Whatactionscanimprovesupplychainprofitability?4
ImportanceoftheLevel
ofProductAvailabilityProductavailabilitymeasuredbycycleservicelevelorfillrateAlsoreferredtoasthecustomerservicelevelProductavailabilityaffectssupplychainresponsivenessTrade-off:Highlevelsofproductavailability?increasedresponsivenessandhigherrevenuesHighlevelsofproductavailability?increasedinventorylevelsandhighercostsProductavailabilityisrelatedtoprofitobjectives,andstrategicandcompetitiveissues(e.g.,Nordstrom,powerplants,supermarkets,e-commerceretailers)Whatistheleveloffillrateorcycleservicelevelthatwil