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供应链管理课件 第16章学习资料.ppt

发布：2025-04-18约4.81千字共17页下载文档
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Chapter16

InformationTechnology

andtheSupplyChainSupplyChainManagement

(3rdEdition)

17-1

OutlineTheRoleofInformationTechnologyintheSupplyChainTheSupplyChainITFrameworkCustomerRelationshipManagementInternalSupplyChainManagementSupplierRelationshipManagementTheTransactionManagementFoundationTheFutureofITintheSupplyChainSupplyChainInformationTechnologyinPractice2

RoleofInformationTechnology

inaSupplyChainInformationisthedriverthatservesasthe“glue”tocreateacoordinatedsupplychainInformationmusthavethefollowingcharacteristicstobeuseful:AccurateAccessibleinatimelymannerInformationmustbeoftherightkindInformationprovidesthebasisforsupplychainmanagementdecisionsInventoryTransportationFacility3

CharacteristicsofUseful

SupplyChainInformationAccurateAccessibleinatimelymannerTherightkindProvidessupplychainvisibility4

UseofInformation

inaSupplyChainInformationusedatallphasesofdecisionmaking:strategic,planning,operationalExamples:Strategic:locationdecisionsOperational:whatproductswillbeproducedduringtoday’sproductionrun5

UseofInformation

inaSupplyChainInventory:demandpatterns,carryingcosts,stockoutcosts,orderingcostsTransportation:costs,customerlocations,shipmentsizesFacility:location,capacity,schedulesofafacility;needinformationabouttrade-offsbetweenflexibilityandefficiency,demand,exchangerates,taxes,etc.6

RoleofInformationTechnology

inaSupplyChainInformationtechnology(IT)HardwareandsoftwareusedthroughoutthesupplychaintogatherandanalyzeinformationCapturesanddeliversinformationneededtomakegooddecisionsEffectiveuseofITinthesupplychaincanhaveasignificantimpactonsupplychainperformance7

TheImportanceofInformation

inaSupplyChainRelevantinformationavailablethroughoutthesupplychainallowsmanagerstomakedecisionsthattakeintoaccountallstagesofthesupplychainA

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