《跨境电商客户关系管理》课件——售中客服业务范围 跨境物流跟踪沟通节点分析.pptx

跨境物流跟踪沟通节点分析;知识回顾;情景描述;任务导入;知识点学习;知识点学习;Dearcustomer,

Thisisxxx.Iamsendingthismessagetoupdatethestatusofyourorder.TheinformationshowsitwashandedtocustomsonJan.19.Thetrackingnumberis

xxxxxx.Youcancheckitonthewebsite:xxx.

Youmaygetitinthenearfuture.Iapologizeforthefactthattheshippingisalittleslowerthanusual.Hopeitisnotabigtroubleforyou.

BestRegards!(Yourname);知识点学习;Dearcustomer,

ThisisXXX.Iamsendingthismessagetoupdatethestatusofyourorder.TheinformationshowsitisstilltransferredbySydneypostoffice.Trackingnumberis

xxxxxx.Pleasecheckitonthewebsite:хxx.

Youwillgetitsoon.Pleasenotethatpackagedelivery.Hopeyoulovetheproductwhengettingit.Ifsopleasegivemeapositivefeedback.Thefeedbackisimportanttome.Thankyouverymuch.

BestRegards!(Yourname);知识点学习;Dearcustomer,

Iamverygladtoseethatyourorderhasbeendeliveredsuccessfully.Pleasemakesurethattheitemsyouorderedareingoodconditionandthenconfirmthedelivery.

Ifyouaresatisfiedwithourproductandservice,pleasegiveusafive-starfeedbackandsomepositivecomments.Wewillgreatlyappreciateit.Ifthereisanyproblemorquestion,pleasetellusdirectlyforanimmediatesolution.Pleasedonotsubmitarefundrequestbeforeaskingusforhelp.Wepromisetosolveyourproblemandansweryourquestionasquicklyaspossible.

BestRegards!(Yourname);知识点学习;知识点学习;知识点学习;知识点学习;总结