DB34_T3519-2019_养老机构社会个案工作服务规范_安徽省.docx

ICS03.080

DB34

A16

安徽省地方标准

DB34/T3519—2019

养老机构社会个案工作服务规范

Seniorcareorganization——Specificationsforsocialcasework

安徽省市场监督管理局

发布

DB34/T3519—2019

目次

前言...............................................................................III

1

2

3

4

范围..............................................................................1

规范性引用文件....................................................................1

术语和定义........................................................................1

基本要求..........................................................................1

4.1

机构要求......................................................................1

人员要求......................................................................2

4.2

5服务内容..........................................................................2

5.1生活照顾......................................................................2

5.2健康管理......................................................................2

5.3休闲娱乐......................................................................3

5.4教育发展......................................................................3

5.5心理支持......................................................................3

5.6精神慰藉......................................................................3

5.7环境适应......................................................................3

5.8关系协调......................................................................3

5.9矛盾调处......................................................................3

5.10资源整合.....................................................................3

6服务流程..........................................................................4

6.1接案..........................................................................4

6.2预估..........................................................................4

6.3计划.............................................