酒店员工流失分析及对策研究——以寿光凯莱大酒店有限公司为例本科毕业论文.doc

摘要 21世纪是知识经济时代，是全球经济一体化时代，是数字化时代，是信息化时代，是竞争的时代，是人本管理时代。知识经济时代竞争的关键是人才，人力资源是企业生存和发展的战略性资源，谁能吸引人才、培养人才、留住人才，谁便能拥有市场主动权，在同行业中立于不败之地。近年来，随着人民生活水平的提高，酒店行业得到了飞速的发展。业是国民经济各行各业中发展最快的行业之一。，随着业的蓬勃发展，酒店员工流失现象越来越严重，。 本文， 关键词：酒店员工流失 Shouguang kailai hotel CO., LTD staffs loss cause analysis and countermeasures Abstract: The 21st century is the knowledge economy, is global economic integration, is digital age, is information age an era of competition, it is the era of humanism. knowledge economy is key time for people and human resources are the survival and development of strategic resources, who can attract talented people, and keeping talent, who can have the initiative, which in the industry.In recent years, with the peoples living standards increase, the hotel industry was booming. the hotel industry is the fastest growing economy in all trades and industries. however, as one of the hospitality industry is booming, the hotel staff wastage is more and more serious, not only caused the hotel business skills and experience of loss, the credibility of the brand and employee loyalty and cohesion, and direct threat to the hotel business survival and development. From the hotel, two aspects to the hotel staff erosion cause analysis, on human resources related to the theory of research and analysis, which combines the development of the present analysis, ltd. shouguang chele hotel for the comprehensive review of background research and analysis the cause of the brain drain and the corresponding countermeasures in order to reduce the costs and ensure the quality of service and the market competitiveness. Keywords: hotels; Staff turnover; Analysis; Countermeasures 毕业设计（论文）原创性声明和使用授权说明 原创性声明 本人郑重承诺：所呈交的毕业设计（论文），是我个人在指导教师的指导下进行的研究工作及取得的成果。尽我所知，除文中特别加以标注和致谢的地方外，不包含其他人或组织已经发表或公布过的研究成果，也不包含我为获得 及其它教育机构的学位或学历而使用过的材料。对本研究提供过帮助和做出过贡献的个人或集体，均已在文中作了明确的说明并表示了谢意。 作 者 签 名：　　 　 　　日　 期：　　 　 　　 指导教师签名：　　 　 　　 日　　期：　　 　 　　 使用授权说明 本人完全了解 大学关于收集、保存、使用毕业设计（论文）的规定，即：按照学校要求提交毕业设计（论