Business Culture of Japanese.ppt

Business Culture of Japanese Introduction Economy of Japan First Meeting Manners Communication Patterns Management Methods Summary Typical Japan Elements in you life Economy World’s 2nd largest economy $4910B GDP in 2008 Fortune 500(64) Some of the world’s leading industries Motor vehicles --- Toyota(1st), Honda(6th), 7 out of top 20 Electronic Equipment - Toshiba, Sony, Cannon, Panasonic, Sharp, HiTachi Shipbuilding - 11 out of top 20 Steel – Nippon Steel(2nd) , JFE Steel(3rd) Close to China --3 hours - Fly to Shanghai from Tokyo Japan is the largest trading partner of China from 2007 More than 20,000, Japan companies in China 10M , Provided job positions in China First Meeting Manners Punctuality Dress Code: Business Professional Name card is very important, Present and receive name card with both hands. Preferred salutation : Last name + San/Sama Bow instead of handshaking Communication Patterns Implicit communication patterns Japanese: Yes ‘Hai’ means…. 1. Yes, I hear you, I agree, and I will do. 2. Yes I hear you, I agree, but I will not do. 3. Yes I hear you, but I do not agree. 4. Yes I am listening, but I do not understand. Do not stare and do not make eye contact Avoid pointing because it is viewed as very rude Japanese usually invite you for dinner then drink alcohol. Management Methods Lifetime employment Seniority in history Group decision-making Summary Dress appropriately and punctually Exchange Name card Bow instead of handshaking Avoid eye contact Implicit communication pattern Lifetime employment Seniority in history Group decision QA Culture is a set of learned core values, beliefs, standards, knowledge, morals, laws, and behaviors shared by individuals and societies that determines how an individual acts, feels, and views oneself and others It is related to language, religion, art, education, social organizations, tradition and customs * It is very important to understand the cultures when dealing with com