组织中的人员配备.ppt

FactorsContributingtoIneffectivePerformanceinsufficientmentalabilityandeducationinsufficientjobknowledgepoororganizationalcitizenshipbehaviorEmployeerelated01ergonomicsproblemspoorindustrialhygiene“sick”buildingJobenvironmentrelated02FactorsContributingtoIneffectivePerformance(cont.)inadequatefeedbackinappropriateleadershipstylebullyingbehaviorManagerrelated01culturethattoleratespoorperformancenegativeworkgroupinfluencesrewardsthatencouragedeviantbehaviorOrganizationrelated02TheControlModelforManagingIneffectivePerformanceDefineperformancestandards(clearlystatewhatisexpected).Detectdeviationfromacceptableperformance(controlmeasuresandpersonalobservationareuseful).Defineandassessthecause(diagnosetherealcauseoftheproblem).Communicatewiththesubstandardperformer(confrontwithconcern).人力资源管理过程人力资源规划招聘与解聘甄选与引导员工培训员工绩效管理薪酬与福利职业发展人力资源管理当前面临的问题第八章人力资源管理人力资源管理过程人力资源规划招聘甄选解聘识别和选聘有能力的员工上岗引导培训能适应组织并不断更新技能和知识的能干的员工绩效管理薪酬与福利职业发展能长期保持高绩效水平的能干和杰出的员工外部环境因素：工会和政府法律及条例LegalAspectsofStaffingFederal,state,andlocallawscoverallaspectsofstaffing.Keyfederallaws:CivilRightsActEqualPayActAgeDiscriminationinEmploymentActAmericanwithDisabilitiesActLaborUnionsandHRM1LaborunioninfluencesHRpractices.2Lossofunionmembershipinmanufacturingbutgainingovernment.3Threatofglobaloutsourcingandbankruptcyweakensunionpower.4AmericanRightstoWorkGroupfosterspartneringbetweenunionsandmanagement(e.g.,Harley-Davidson).HumanResourceManagementGoalsDevelopanEffectiveWorkforce1TrainingDevelopmentAppraisal2MaintainanEffectiveWorkforce3WageandsalaryBenefitsLaborrelationsTerminations4HRMplanningJobanalysisForecastingRecruitingSelecting5AttractanEffectiveWorkforce6HumanResourceManagement1Allmanagersareresourcemanagers.2Employeesareviewedasassets.3Matchingp