物业中心客户档案管理制度.doc

物业中心客户档案管理制度 物业中心客户档案管理制度提要：每个客户档案内由入住资料、二装资料、往来函和房门锁、电话、车位、水牌、客户加班等申请单等组成，退租客户的资料须及时装订另存 物业中心客户档案管理制度 1.客户档案的管理工作由客务部负责。 2.客户资料按单元号一户一档建立，按楼层统一存放在客户档案文件柜内。 3.每个客户档案内由入住资料、二装资料、往来函和房门锁、电话、车位、水牌、客户加班等申请单等组成，退租客户的资料须及时装订另存。 4.每个客户档案均按日期顺序排列，将最新的文件摆在最前面。 5.客户档案的标牌须与档案内现客户的公司名称吻合。 6.客务部每年整理一次退租客户档案，对已装订好的退租客户资料打印目录后按楼层装入文件盒内存放。 7.客户档案查阅可向客务主管借出，经客务部经理批准后在客务部办公室阅览。 8.原始客户档案一般不可修改，客务部工作档案需经客务部经理同意方可修改。 9.客务部档案应积极推行计算机管理，由客务主管设置客户档案管理系统，将客户各类资料、各单元房屋使用情况等输入计算机中，进行资料分析、整理和信息传递。 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member education, environment education, educat