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如何快速建立信任感(How to build a sense of trust quickly).doc

发布:2017-07-22约1.28万字共14页下载文档
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如何快速建立信任感(How to build a sense of trust quickly) The sales is in the shop, said a word and the customer, and then make a process of money back. So the key to the sale of the store is what to say, how to speak, and how to get the money back. Three key elements of speaking success: 1 、 sense of trust 2, sense of distance 3, the proportion of speech The method of establishing confidence (speaking only) 1, through effective listening and constant recognition. Keep records and record 100%. Repeat and confirm what the other person says. Yes, yes. En!. Wait。 2, by imitating each other. Customers are generally divided into three categories: visual, auditory, and tactile Visual: speak loudly, fast. Auditory: less vocal Touch type: say what you think before you speak it The basis of belief comes from love. Most people like people similar to themselves (in text 7%, language 38%, body action 55%, and others like themselves). Imitating a person for more than 10 minutes can affect him. 3, through the third witnesses. (guests, photos, samples, newspaper news, authoritative magazines, honorary certificates, etc.) Customers do not buy because they are afraid and have a sense of fear, so trust must be built. The method of narrowing the sense of distance: 1, through praise. Sincere compliment, compliment each others details, compliment each others personality (young, promising, quick, considerate, gentle, kind-hearted, generous, caring husband, etc.) 2, by talking about topics of interest to each other. For example, the other sides hobbies, the experience of each other, the work of each other, the other side of the history of pride 3, by looking for common ground between the two sides A common hobby, common friend, brand of the same clothes, common birthplace, common place of residence, common school, common idea, common ideal, common goal and so on. 4, close to each others body. Let customers like you, because if customers dont buy your product, theres only one reason why they dont l
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