THE CERTIFIED SIX SIGMA BLACK BELT （注册六西格玛黑带）.pdf
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THE CERTIFIED SIX SIGMA
BLACK BELT HANDBOO K
SECOND EDITION
T. M. Kubiak
Donald W. Benbow
ASQ Quality Press
Milwaukee, Wisconsin
Table of Contents
list of Figures and Tables xv
Preface to the Second Edition xxiii
Preface to the First Edition xxv
Acknowledgments xxvii
Part I Enterprise-Wide Deployment 1
Chapter 1 Enterprise-Wide View 2
History of Continuous Improvement 2
Value and Foundations of Six Sigma 6
Value and Foundations of Lean 7
Integration of Lean and Six Sigma 8
Business Processes and Systems 9
Six Sigma and Lean Applications 10
Chapter 2 Leadership 14
Enterprise Leadership Responsibilities 14
Organizational Roadblocks 14
Change Management 15
Six Sigma Projects
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