The European Consumer Centres Network（欧洲消费中心的网络）.pdf

The European Consumer Centres Network The ECC -Net is co-funded by the European Commission DG Health and Consumer Protection and by the Member States. This report has been coordinated and written by the following ECC offices and behalf of the European Consumer Centre Network. ECC Belgium ECC Greece ECC Romania  www.eccbelgium.be  www.eccefpolis.gr  www.eccromania.ro ECC Bulgaria ECC Latvia ECC Spain  http://ecc.kzp.bg/  www.ecclatvia.lv  http://cec.consumo-inc.es ECC Cyprus ECC Poland   .pl CLASSIFICATION OF HOTEL ESTABLISHMENTS WITHIN THE EU The European Consumer Centres Network Contents 1. Introduction 2 2. Scope 4 3. Main problem areas and differences in the various classification systems 5 4. Classification of hotel establishments in each Member State 9 5. Complaints regarding hotels and accommodation services 38 received by the ECC-Net in 2008 6. Conclusions 39 7. Appendix A 41 Appendix B 44 9 0 0 2 , m s o e c d . i l r a o f m o g t s @ i r s h e C d i