酒店文化发挥何种作用？对于巴西酒店员工工作动机与工作满意度的研究外文翻译.doc

本科毕业设计（论文） 外 文 翻 译 原文： What role does culture play? A look at motivation and job satisfaction among hotel workers in Brazil Brazil Brazil has the largest population in Latin America, the largest tourism industry on the continent,the fifth largest populace in the world and the ninth largest economy in the world, yet management scholars have studied the country relatively infrequently. Although the nation has been included in multi-country studies (Ritter and Anker 2002; Spector et al. 2004), it has not been the focus of many studies that are human resource-based Job satisfaction has been the topic of extensive scholastic research (Thierry 1998; Thomas and Au 2002). Schneider (1985) described satisfaction as the attitudes of workers towards outcomes on the job. Job satisfaction has been linked to positive employee outcomes such as lower stress levels and greater empowerment (Thomas and Dunkerley 1999), as well as increased firm performance as measured by enhanced employee productivity (Savery and Lucks 2001) and organizational growth. Satisfied employees have also been shown to exhibit lower levels of absenteeism and higher levels of motivation than their counterparts (Hwang and Chi 2005). Oishi, Diener, Lucas and Eunkook (1999) demonstrated that job satisfaction is correlated to life satisfaction as well as intrinsic motivation. Furthermore, Bushe, Havlovic and Coetzer (1996) found that empowerment led to enhanced innovation and efficiencies in the workplace, which subsequently led to increased customer satisfaction. Thus, researchers have linked job satisfaction to many desirable work-related outcomes. In a seminal study on job satisfaction, using US workers, Herzberg, Mausner and Snyderman (1959) discovered that specific job aspects promoted employee satisfaction, while other job aspects spurred feelings of dissatisfaction. Tests of Herzberg et al.’s theory (1959) have been common using US and European workers, but less frequent using other samples. Thus, g