CFT Training Chinese - English[精].ppt

What is a Cross-Functional Team?何为跨职能团队 团队的一种，成员来自组织的不同职能领域，需要一起完成共同商定的具体目标 跨职能团队的目的是什么？ 通过培养总周期时间心态，学习总周期时间方法，对关键业务流程实施持续改进，从而快速提高组织的 全球性竞争力。 A team of people representing the various functional areas of the division that are required to achieve an agreed upon specific objective. What is the Purpose of a CFT? To radically improve the division’s global competitiveness by establishing a TCT mindset methodology to effect continuous improvement in key business processes. Examples of Specific Objectives具体目标举例 关键流程的责任 弥补各职能之间的差距 画流程图 确定衡量指标 运用相关数据资料识别障碍，排除障碍-- 评估影响 将各项结果贯彻到高层/基层 控制进程中行动 提高企业竞争力 Key process responsibility Bridge gaps between functions Map the process Install measurements Use data for barrier identification and removal--evaluate impact Drive results to top/bottom line Control AIPs Make corporation competitive Why are Cross-Functional Teams Needed?为何需要跨职能团队？ 问题可能不单单出在某个部门内部，同样，解决问题也无法依靠单独部门。需要有跨职能团队对源自不同业务流程中的要素进行统筹安排。 来自某具体职能外的团队成员能带来客观的视角和全新的思维，可形成创造性的方案，解决和某具体业务流程相关的问题 Problems do not completely reside within one department, nor do solutions. Cross-functional teams are required to provide solutions where all elements are considered from the various business processes. Team members from outside a particular function bring objective, fresh thinking and new viewpoints to significantly assist in arriving at a creative solution to problems associated with a given business process. Why are Cross-Functional Teams Needed? (Cont’d)为何需要跨职能团队？（续） 团队要按照跨职能的方式来组织，这样可博采众长，集思广益，有效地开展流程变革和改进 Teams must be cross-functionally organized in order to bring together the proper knowledge and skills to effectively achieve process change and improvement. Process of Managing Improvement through a CFT通过跨职能团队管理改进项目的流程 Process of Managing Improvement through a CFT通过跨职能团队管理改进项目的流程 CEO Lead the inspiration of the BIT and overall organization to: Strive for and reach Entitlement in all key business processes Adopt a barrier removal rather than apply resour