Toward a Theory of Stakeholder Salience in (对利益相关者理论突出).pdf
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Toward a Theory of Stakeholder Salience
in Family Firms^
Ronald K. Mitchell, Bradley R. Agle,
James J. Chrisman, and Laura J. Spence
ABSTRACT: The notion of stakeholder salience based on attributes (e.g., power, legitimacy,
urgency) is applied in the family business setting. We argue that where principal institu-
tions intersect (i.e., family and business); managerial perceptions of stakeholder salience
will be different and more complex than where institutions are based on a single dominant
logic. We propose that (1) whereas utilitarian power is more likely in the general business
case, normative power is more typical in family business stakeholder salience; (2) whereas
in a general business context legitimacy is socially constructed; for family stakeholders,
legitimacy is based on heredity; and (3) whereas temporality and criticality are somewhat
independent in general-business urgency, they are linked in the family business case because
of family ties and family-centered non-economic goals. We apply this theoretical framework
to position and integrate the contributions to this special section of Business Ethics Quarterly
on Stakeholder Theory, Ethics, Corporate Social Responsibility, and Family Enterprise.
Q TAKEHOLDER SALIENCE HAS BEEN DEFINED TO BE : the degree to
w 3 which managers give priority to competing stakeholder claims (Mitchell, Agle,
Wood, 1997: 854). In this article, we argue that when principal institutions intersect,
unique stakeholder salience will result. We apply this notion to the family form of
business organization, wherein two systems, the business system and the family
system, intersect to
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