剑桥商务英语资料Unit 9.doc

Unit 9 Products and services 9.1 Services A. Reading 1. What do we usually use a bank for? Eg. to deposit money, to withdraw cash, to pay bills, to loan/borrow money, to exchange foreign currency, to get investment advice 2. The English translations for the banks in China. 中国建设银行 CBC Construction Bank of China 中国银行 BC Bank of China 中国农业银行ABC Agricultural Bank of China 中国工商银行 ICBC Industrial and Commercial Bank of China 交通银行 Bank of Communications 招商银行 China Merchants Bank 3. New Words for the texts: enable ?????????? v. 使能够；使成为可能 branch ????????? n. 分支；分部 competitive ? ??? adj. 竞争的，竞争性的 overheads ? ??? n. 企业的经常开支；企业的日常管理费用 cost savings n. 节省费用 transfer ?????????? v. 转移；转让（财产） balance ? ??? n. 平衡；结合，余额 transact ??????????? v. 办理，处理 guarantee ???????????? v. 保证，担保 4. Services offered by First Direct: 24 hours a day home banking representative highly competitive interest rates transferring money anywhere checking the balance of your Cheque Account foreign currency and travellers’ cheques up to ￡500 cash a day from cash machines in UK ￡100 cheque guarantee C. Listening 1. The new words: Ahmed Aziz Midland Bank n. 米兰特银行，英国最大的商业银行 current ? ???????? adj. 当前的，现时的 be in credit [银行帐户中]有存款 calculate ? ??????? v. 计算，核算 for the time being 眼下，暂时 2. “What does he want to know?” Question: How can he pay money into his account? Does the bank pay interest on his current account? D. Speaking Some sentences for reference: Good morning. This is First Direct. How can I help you? How much would you like to guarantee for your travellers’ cheques， Mr./Miss/Ms….? Would you please send them to me in 10 days time? May I know your address, Mr./Miss/Ms. ….? Yes, Mr./Miss/Ms…., we will send your travellers’ cheques of USA$500 to you by…. Is there anything else I can help you with, Mr./Miss/Ms…..? 9.2 Describing a product A. Warmer height----high “How high is it?” length----long “How long is it?” width-----wide “How wide is it?” depth-----deep “How