--客户常询问问题解答.doc

针对目前配合我们公司国外客户接待与参观工厂,.借鉴大家过去的经验, 归纳整理了不同客户提出的问题如下: 目前年产值,模具生产总量? 出口模所占比例? How about your yearly production value, annual volume of mold and the export proportion? 答:年产值8,000,000 USD。 模具每年500~600套。出口模具 占80% At present, our yearly production value is USD 8,000,000. we can manufacture about 500 to 600 sets of mold every year, and the export proportion is up to 80 percents. 月平均模具产量？ What is your average monthly output ? 答：40~50套 About 40 to 50 sets 3.工厂在职员工总人数. How many employees are there in your factory? 答：在职员工总数250多人。其中，模具部 ;注塑部 ； There are more than 250 employees in the factory, including 70 people in Mold Department, 180 people in Injection Department 4.工程部总人数?高级工程师多少人? How many people are there in your engineering department and how many are the senior engineers? 答：我们的设计团队由25名优秀的设计师和多名20年木设计经念的设计管理人员 5 组成。 In our engineering department, There are 30 people including CNC programmers, 25 designers and project engineers ,and 5 people are the senior engineers among them. 5.模具制造车间总人数?高级技术员多少人?技术员多少人? How many people are there in your mold workshop? And how many are the senior technicians and general technicians respectively? 答：120人。 其中普通技术人员40人,高级技术人员20人。 There are 120 people in workshop,including 40 technicians and 20 senior technicians. 6.新员工进厂是否需要培训?多久?在职员工是否还需要再培训?一般多久进行一次? Whether the new employees need training or not when they enter the factory? if needed, how long does the training last? And do the normal employees need to be trained also or not? If needed, how often do they receive the training? 答：是的，所有新进员工需培训三个月方可上岗。所有在职员工每三个月培训一次，每次培训两天。 Yes, All new employees need training for three months before working as a normal employee. And All normal staff need 2 days training every three months 7.员工福利怎样? How about the welfare of the employees? 答：一般的技术人员平均月工资300USD。带薪年休假，年底奖金，公司提供食宿等等。 The average monthly salary for general technicians is USD 300,with paid annual leave , end-of-year bonus, offering accommodation and so on. 8.每周工作日?每天工作时间?0 How about the w