Remote_Support_Agent_Configuration_Guide_for英文版.pdf

® Data ONTAP 8.2 Remote Support Agent Configuration Guide for 7-Mode For Use with Data ONTAP NetApp, Inc. Telephone: +1(408) 822-6000 Part number: 215-08023_A0 495 East Java Drive Fax: +1(408) 822-4501 May 2013 Sunnyvale, CA 94089 Support telephone: +1 (888) 463-8277 U.S. Web: Feedback: doccomments@ Table of Contents | 3 Contents What Remote Support Agent is 5 Remote support architecture 5 What Remote Support Agent does 6 How Remote Support Agent uses AutoSupport 7 How Remote Support Agent uses HTTP or HTTPS 8 How Remote Support Agent provides data and network security 8 How the SP/RLM provides data and network security 9 Where to find more information about Remote Support Agent 10 Configuring Remote Support Agent 11 Predeployment checklist 11 Upgrading the SP/RLM firmware 11 Configuring your 7-Mode storage system 12 Configuring Remote Support Agent software on 7-Mode systems 13 Managing and monitoring Remote Support Agent 17 Disabling and enabling Remote Support Agent 17 Commands for managing Remote Support Agent 18 rsa help 18 rsa setup 19 rsa show