最佳人力资源教案.ppt

RewardsandMotivation

Motivation-anaggingconcernWhatistheproblem?Effort,performance,retention,loyalty,membership,commitment,trust,empowerment,participation,workdesignExtrinsicandintrinsicrewardsExpectancyandEquityRhetoricversusrealityHowIconstruemy/yourmotivation,needsdrivesHowtomotivatepeopletogivetheirall

WouldIreallyworkforyouwithoutreward?FundamentaltoemployeecontractTraditionaleconomicexchangemodel.Pay-effortdeterminismRateforthejobOccupationalnorms,expectationsandchoicesExpediency-suitableformylifepackageatthemomentEtzioniorganisationalmembershipCoercive-Remunerative-NormativeAlienated-Instrumental-Moralinvolvement

Theperson-as-economistexpectsROI-time,effort,commitmentWhatsinitforme?calculationConscious?subconscious(selfimageandcomparisons)Fairness(equitablesocial(economic)exchange)interpretrewards/pay-offsofothersjudgewhatisfair/unfairsatisfactionifeachpartyachievesabalance(relativeequality)Psychologicalextensiontoneutral,economicmodelConstruingthevalueimportanceofinput-outputSocial,psychological-individualgroupValidationofpersonalperceptionsandcomparisonsClear/distortedinternal/external

DesignFeaturesofRewardSystemsMonetaryTime-based(notdirectlyrelatedtoperformance)Performance-linkedOutput,%,PRP,meritpay,commission,skill-basedcollective-outputschemesCorporateperformance-relatedbonuses+profitsharingMonetary-equivalentCar,phone,holidays,loans,accommodation,fees,vouchersDeferred(promotion,pension)Non-monetary/intrinsicbenefits-safety,status,recognition,plaques,contributionandempowermentNegativespressure,penalties,harassment,side-lining,dismissal

Paybytimeschemes-ComponentssimpletoadministerDefinedtime–F/T,P/T,mixed-time,casualNoattendance,nopay?Hourly,weekly,monthlyPremiums–1.5T,2T,nightsFlexi-timeschemes“Doorknobsyndrome”Jobgrading/evaluat