商务英语写作 7 日常投诉和索赔.ppt
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《经典商务英语索赔.doc
提出索赔
索赔 Claims
Claims occur frequently in international trade.
?国际贸易中经常发生索赔现2011年10月15日象。
?
We are now lodging a claim with you.?
我们现在向贵方提出索赔。
This consignment is not up to the standard stipulated in the contract. We are now lodging a claim with you.
? 这批货的质量低于合同规定的标准，现向你方提出索赔。
We are very s
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商务英语索赔信函.doc
商务英语索赔信函
篇一：经典商务英语 索赔
提出索赔
索赔
Claims
Claims occur frequently in international trade.
国际贸易中经常发生索赔现2016年10月15日象。
我们现在向贵方提出索赔。
you.
这批货的质量低于合同规定的标准，现向你方提出索赔。
We are very sorry to inform you that your last shipment is not up to your usual standard.
贵方运到的最后一船
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世纪商务英语 写作训练——投诉信 .doc
Lesson 6 Letters of Complaint (投诉信)
Key to Exercises
Practice 1
Complete the following chart with the information given in the samples.
Sample 1 Sample 2 Contact information John Dough
999 End Road
New York City, NY 12345
Phone: (800) 122-3345
Fax: (800) 988-7765 Terry Ward
College of Busines
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商务英语写作1.ppt
Company Logo Company LOGO Business English Writing By Xu Xin Company Logo Contents Click to add Title Click to add Title Click to add Title Click to add Title Click to add Title Company Logo Hot Tip How do I incorporate my logo to a slide that will apply to all the other slides? On the [View] me
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商务英语写作 5 6.ppt
Chapter 5 Complaints and Claims Claim letters Routine claims assume that a request will be granted quickly and willingly, so such letters are most effective in the direct order. Persuasive claims Rules for Writing Complaints and Claims Begin directly. Tell what is wrong. Identify the situation (in
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商务英语写作 9.ppt
Chapter 9 Letters of Apology and Congratulation When apologizing You must be sincere, direct, and brief. Reinforcement of the error would work against the purpose of apology. Empathy is the key to an appropriate apology. Useful Expressions I must apologize to you for… I am very sorry that.. I
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商务英语写作 8.ppt
Chapter 8 Invitations and Thank-you Letters Main Contents of Invitation 1. Invite the reader to the gathering. 2. Offer a reason for the gathering. 3. Give the date, time, and place of the gathering. (R.S.V.P. or Regrets Only ) Useful Expressions R.S.V.P.= répondez s’il vous plait. It means “Pleas
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商务英语写作3 4.ppt
Chapter 3 Inquiries and Requests Reasons for writing a request letter: to obtain information; to receive printed matter; to receive sample products; to order merchandise; to engage service; to make reservations; to seek special favors. General Plan for Direct Order 1. Begin directly with the objec
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商务英语写作.doc
期末考试（20个备选问题，考其中10个）
’s purpose.e.g.staff meeting to discuss summer vocation schedual;proposal for security system training.
What is the unique selling point of an application letter?
The application has already got experience, including previous achievements,special skills,relevant tr
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商务英语写作.doc
商务英语写作
Directions: Read the following technical terms and choose the Chinese equivalent for each.
Sale by Sample
凭样品买卖
Port of Shipment
装运港
Special Additional Risk
特殊附加险
Net Weight
净重
EXW (Ex Works)
工厂交货价
DES (Delivered ex Ship)
目的港船上交货
Packing List
装箱单
Through B/L
联运提单
Irrevocable L/C
不可撤销凭证
Partia
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商务英语函电范文：索赔.docx
1.天然产品，客户收到货，说颜色不能接受怎么办
Dear {收件人},
Thank you very much for your feedback.
I immediately send the picture to our production manager, and we hold a meeting on this. He told me, the two colour of the stone are actually same slab, not from two slab. Natural stone has inborn colour variation, so it can
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商务英语-商务英语日常会话Part3.docx
美联英语提供：商务英语-商务英语日常会话Part3关于商务英语，那些你不知道的事都在这里/test/fayin.aspx?tid=16-73675-0 商务英语日常会话状况1：先和客户约定吃饭时间和地点A：我今晚想邀请您吃晚饭，不知您是否有空？Would you be interested in dinner with me.Are you free? B：谢谢您的邀请，我今晚有空。Thank you for your invitation.Iam free tonight. A：您喜欢吃哪种菜？中餐、西餐还是海产？Which food would you like best?Chinesef
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商务英语写作简历.ppt
Resume简历简历也叫履历,是提供个人学习,工作经历的常见应用文,文本形式一般采用表格或短文两种,以表格形式为主,英文是curriculumvitae,简称CV,美国英语中用resume表示.履历的基本组成部分：1、标题(Heading):居中2、个人信息(PersonalDetails)：name,sex,age,maritalstatus,birthplace,height,weight,health,positivepersonality,willingnesstorelocate/travel,otherinformationsupportingworkobjective(姓名，性别
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商务英语写作 第7次课.ppt
Lecture 8 Review: Further information and stock Rules for writing e-mails/letters concern further information and stock Clearly indicate that this e-mail/letter is the reply of which previous contact. Indicate your purpose directly and briefly You-oriented writing Polite attitude Patterns and Sub
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商务英语写作试答案.doc
广东外语外贸大学公开学院辅导资料
商务英语写作 参考答案
（课程代号：5440）
I. Multiple-choice: For each sentence there are four choices marked A, B, C, and D. Choose the one that best completes the sentence. 1 point each
1 D 2 B 3 B 4 B 5 A 6 D 7 D 8 C 9 C 10 D 11B 12 D 13 A 14 C 15 B 16A 17 A 18 D 19 C 20 B