第二如何提升分析解决问题的能力详解.ppt

* Speaker抯 Notes We will be coming across problems that range from fairly easy (i.e. machine breakdowns, to more complex problems, i.e. dirt in the paint. Problems can be technical, or they can be management problems- like the training plan for a team member. 问题可以是技术方面的或是管理方面的-就像一个员工的培训计划。 Ask the group to categorize the list of problems; H for human (managerial) and T for technical.工段将问题清单分类；H代表人（管理的）和T代表技术方面的。 Say: Problem solving is used primarily for technical problems.问题解决起初是用于技术问题。 Much of what you have learned about so far in this orientation course is critical for successful problem solving.你们在这个定向课程中所学到的大多是评论成功的问题解决。 Ask Which tools and concepts you have heard about so far, do you think are beneficial to problems solving?目前你们听说过哪些工具和理念是用于问题解决的？有益于问题解决吗？ Lead the discussion. Answers: i.e. Short Lead Time - Minimum stocks are kept , so when a problem occurs, we can easily track back the countermeasure can be made more easily. Using the pull system, problems are easily identified without large numbers of defects being built up. 缩短制造周期-保持最小库存，当问题发生时，能够比较容易地进行对策的跟踪。使用拉动系统，在出现大量缺陷以前 Workplace Organization - Identification of problems is easier. 工作场所组织-更容易识别问题。 Visual Management - Identification of problems is easier. 目视管理-更容易识别问题。 Standardized Work - Use to get to the root cause of a problem. First question that is asked when solving a problem is, was standardized work being followed? 标准化工作-用来获得问题的根本原因。 Andon - Frequent andon calls (signals for help) may signal that there is a problem in the area that needs investigation Overhead * Speaker抯 Notes Ask: Why do we say that problems are the seeds for improvement? How can they be positive opportunities?为什么我们说问题是改进的种子？它是如何定义为积极的机会的？ (Answer: When there is a problem, if we solve it correctly by finding and eliminating the root cause, than this particular problem will never recur! Sometimes our solution to a problem goes beyond what is merely sufficient, and actually advances us to a point further than we wer