亚马逊【产品被投诉二手】的申诉模板.pdf
文本预览下载声明
温馨提示：仅供思路参考，请不要照搬照抄哦
显示全部
文档详情
相似文档
-
亚马逊 产品专利侵权申诉模板.docx
侵权申诉
1.及时移除
2.库存排查
第一步：说明你的来意。第二步：侵权的根本原因，原因你肯定不能说我知道侵权，就是想卖。乖乖认错，表达是无意侵权的。无意侵权有很多，常用的就是甩锅给新员工不了解亚马逊规则等等。第三步：为违反亚马逊政策所采取的行动。1.我们删除了所有相关的侵权ASIN2.培训学习相关政策。第四步：预防措施：1、定期进行员工培训，深入亚马逊规则，培养员工的规则意识；2、加强对于ASIN的审查，我们规定在产品上架前所有ASIN必须提交给销售经理做最后的审查，确认无误后才能上架；3、注册自己的商标，进行品牌备案等等。
首先，马上下架listing；
然后，联系投诉人。直接联系投诉者，
-
亚马逊解封申诉模板---投诉假货.pdf
申诉模板投诉假货
因收到投诉卖假货账号被冻结，申诉模板1
DearAmazonTeam,
Ithasbeenbroughttoourattentionthatoursellingaccounthasbeensuspended
duetoclaimsthatwehavelistedinauthenticitems.
Thisisveryalarmingtousandweimmediatelyinvestigatedtheclaims.What
wedeterminedisthatwewereactuallynotsellingcounterfeititems,butwe
didn’thaveth
-
亚马逊 被恶意投诉外观专利侵权申诉模板.docx
DearAmazonsellerperformanceteam,
Thankyouforprovidinguswithanopportunitytoappealtotheremovaloflistingdueto
appearancepatentinfringement.
WeunderstandthatAmazonattachesgreatimportancetointellectualpropertycomplaints.
Regardingthiscase,webelievethattheappearancepatentinfringementcomplaintisinvalidand
-
亚马逊侵权申诉模板.pdf
侵权申诉模板
DearAmazon,
Thankyouvery much for giving me a chance to appealthe removal
of ourAmazon selling privileges .Please see ourfollowing information.
Our selling privileges has been removed by Amazon on
August,11th,2016. Amazon removed our selling privileges because some
-
亚马逊店铺冻结申诉模板亚马逊申诉大全.pdf
Dear Seller Performance Team,
Thank you for your concern of our account. Before receiving the performance review notification,
we were exactly working with the customers to resolve their problem. We firmly believe that
were not only providing the product but also the customer service. Firstly, w
-
亚马逊【被关联】申诉模板亚马逊申诉信.pdf
This is our first time to sign up for the Amazon Europe site. We asked our
Amazon account Manager why our account was closed. He told us that our
account isassociatedwithanotheraccountamazon.Thisissueisveryshocking
tous.Ourcompanyappliedforthefirsttimeto registerfortheAmazonEurope
site. We tota
-
亚马逊账号申诉亚马逊卖家申诉亚马逊产品安全问题申诉.pdf
亚马逊销售权限被移除一般都是由于以下原因：
糟糕的账户表现 （您账户的客户指标order defect rate, cancellation
rate, late shipment rate等等一些指标没达到亚马逊的要求）
违反亚马逊的销售政策 （卖仿货，卖假货，产品上传严重违规无视平台要求，
同站点多账户运营被关联时一个账户销售权限被移除其他的账户跟着出问题）
销售平台明令禁售的产品
销售权限被移除的申诉：
如果您的的亚马逊账户销售权限已被移除，有可能通过申诉要回账户，当然也不
是说只要申诉亚马逊就会恢复您的账户销售权限。
如何申诉？
Step 1: 搞清楚是什么原因导
-
亚马逊解封申诉模板---产品损坏等原因.pdf
申诉模板产品损坏等原因
DearSellerPerformanceTeam,
Thankyouforyourconcernaboutouraccount.Beforereceivingtheperformance
reviewnotification,wewereexactlyworkingwiththecustomerstoresolvetheir
problems.
Wefirmlybelievethatwerenotonlyprovidingtheproductbutalsothecustomer
service.
Firstly,wereverysorryaboutourneglige
-
亚马逊新账号被封申诉模板亚马逊申诉大全亚马逊申诉大全.pdf
当遇到新账户被亚马逊封号时，也能够透过发送邮件给亚马逊官方来解释情况，
进而获得回复新账号的机会，以下也是一封相同情况并成功回复账号的信件内
容：
I understand that recently our performance as a seller on A
has fallen below both Amazons and our own standards of quality. I
believe there are two main reasons this has happened
Disorganization in our inventory managem
-
亚马逊【侵权销售】的申诉模板.pdf
Amazon 几种容易被忽略，难辨的侵权 ：
一、商标侵权
未得到产品品牌官方的正规授权，擅自使用对方的商标或者 LOGO；一般
出现在跟卖、Listing 详情内容的撰写上。对于销售配件类产品的卖家，更
要小心，尽量在人家品牌之前加上 for，Fit for，Compatible with 等词语，
比如，对于卖手机壳的卖家，写 iPhone Case 就属于侵权，但如果写成 Case
for iPhone 则是被平台许可的。
需要提醒的是，具体品牌具体分析，并不是每个品牌加了这些词语就不被
判定侵权了。 有卖家在销售产品的过程中，会使用一些普通消费者比较熟
悉的日常用品
-
亚马逊【操作评论被关店】的申诉模板.pdf
温馨提示：仅供思路参考，请不要照搬照抄哦~
-
各类亚马逊店铺申诉模板.docx
Generic 原因申诉:
Dear Amazon seller support：
Thanks for your concern of our account. We received a notification on Jan. 23rd that our selling privilege has been removed cause we might sold counterfeit products.We immediately check our listings. (The related item: B0******, B0******)
Now we confirm that
-
亚马逊解封申诉模板--新账号被封.pdf
申诉模板新账号被封
模板1
DearAmazonPerformanceTeam,
Iunderstandthatrecentlyourperformanceasaselleronhttp://Ahas
fallenbelowbothAmazonsandourownstandardsofquality.Ibelievethere
aretwomainreasonsthishashappened
Disorganizationinourinventorymanagementhasresultedinlateshipmentsand,
evenworse,unavailableitems.
When
-
亚马逊警告、售后、申诉等隔邮件模板.docx
亚马逊警告、售后、申诉等各类邮件模板
警告信邮件模板
1. 自己品牌名称 A
? ?( 授权之 ?品牌名称 或是 已注册之品牌名称 )
2. 对方(卖家) 品牌名称 B
? ?( 您要投诉之 ?对象名称 或是 品牌名称 )
Dear ?“ B ”,
It has come to our attention that “ B ” is using the A trademark without license or prior written authorization from A .
A holds federal trademark registrations in the Un
-
亚马逊 买家投诉商品有缺陷申诉POA.docx
买家投诉商品有缺陷申诉成功流程
提交资料：补开发票，补开证明信，营业执照，链接修改前后的对比图
DearAmazon,
WeappreciateyourkindlyhelpregardingourproblemwhichrelatedtoASIN:***Afterwegotthisnotification,westartedourinternalinvestigationandwouldliketofindoutthereasonofthisproblem,wecheckedtheVoiceofCustomerandfoundthatcustomerreportedissuesaremostl