提升商务英语沟通能力的实践练习和问题试题及答案.docx
提升商务英语沟通能力的实践练习和问题试题及答案
姓名:____________________
一、多项选择题(每题2分,共20题)
1.下列哪些是商务英语沟通中常用的礼貌用语?
A.Please
B.Thankyou
C.Excuseme
D.Goodbye
E.Hi
2.在商务英语邮件中,以下哪种称呼是最合适的?
A.DearMr.Wang
B.Hello,Mr.Wang
C.Hi,Mr.Wang
D.To:Mr.Wang
E.Mr.Wang
3.以下哪个选项不是商务英语口语中常用的句型?
A.Howabout...
B.Whatsyouropinion?
C.CanIhaveyourname,please?
D.Itsapleasuretomeetyou.
E.Thatsallright.
4.在商务谈判中,以下哪种行为有助于建立良好的关系?
A.Showingrespect
B.Listeningactively
C.Beingpunctual
D.Makingjokes
E.Arguingwiththeotherparty
5.以下哪项是商务英语书面表达中常用的句型?
A.Iappreciateyourtime.
B.Imsorryfortheinconvenience.
C.Welookforwardtohearingfromyou.
D.Thisproposalisnotacceptable.
E.Themeetinghasbeenpostponed.
6.在商务英语电话沟通中,以下哪种开场白最为恰当?
A.Goodmorning,thisisJohn.
B.Hi,Johnspeaking.
C.Hello,mayIspeaktoJohn?
D.Goodafternoon,thisisJohn.
E.Morning,John,thisisyourcaller.
7.以下哪项是商务英语沟通中常用的礼貌拒绝方式?
A.Imsorry,butthatsnotpossible.
B.Thatsadifficultquestiontoanswer.
C.Imafraidwecantdothat.
D.Imsorry,butwerefullybooked.
E.Iunderstandyourconcern.
8.在商务英语沟通中,以下哪种方式可以有效地避免误解?
A.Clarifyingtheinformation
B.Askingquestions
C.Assumingthebest
D.Makingassumptions
E.Givingopinions
9.以下哪个选项不是商务英语书面表达中常用的格式?
A.Date
B.Greeting
C.Subject
D.Closing
E.Signature
10.在商务英语邮件中,以下哪种结束语最为恰当?
A.Bestregards
B.Lookingforwardtoyourreply
C.Sincerely
D.Regards
E.Kindregards
11.以下哪项是商务英语口语中常用的句型?
A.LetmeseeifIunderstandcorrectly.
B.Couldyoupleaserepeatthat?
C.Iagreewithyou.
D.Ihaveadifferentopinion.
E.Imnotsure.
12.在商务英语沟通中,以下哪种行为有助于建立信任?
A.Beinghonest
B.Keepingpromises
C.Providingaccurateinformation
D.Avoidingconflict
E.Alloftheabove
13.以下哪个选项不是商务英语书面表达中常用的句型?
A.Imwritingtoinformyou...
B.Wearepleasedtoofferyou...
C.Weregrettoinformyou...
D.Pleasefindattached...
E.Wewouldliketopropose...
14.在商务英语电话沟通中,以下哪种方式可以有效地传达信息?
A.Speakingclearly
B.Speakings