德斯勒 人力资源管理（英文版第15版）教师手册Google Case Notes.docx

Google Case Notes: This case highlights the human resource management (HR) practices at Google that are integral to the company’s long-term success. The case illustrates specific components of Google’s HR strategy and also provides insights on some of the challenges Google faces as it continues to grow. Specifically the case explores the company’s benefits, pay, hiring, employee development, and employee retention practices. The challenges shared include those related to the need to shift hiring practices as a company grows, maintaining a strong company culture, and internationalization. Questions: B-12. What do you think of the idea of Google correlating personal traits from the employees’ answers on the survey to their performance, and then using that as the basis for screening job candidates? In other words, is it or is it not a good idea? Please explain your answer. Hiring practices are clearly integral to Google’s success. Google depends on the talent of its’ employees to maintain the company’s competitiveness and they use their selection process to identify the talent that holds the traits that have helped them succeed. As the company grows, their intensive interview process has become difficult to maintain. Thus, an assessment that can screen candidates based on these important traits will help effectively evaluate candidates. However, there are legal implications in using tests in hiring, and thus, the company needs to make sure that any test used is reliable and valid. The process of correlating the personal traits that the employees reported to their performance demonstrates the criterion validity of the traits. Thus, this process is a good idea to help develop a reliable and valid test. B-13. The benefits that Google pays obviously represent an enormous expense. Based on what you know about Google and on what you read in this text, how would you defend all these benefits if you’re making a presentation to the security analysts who were analyzi