复杂逻辑关系图标.ppt

* e-Business Value Chain e-Marketing E-CRM e-Marketplace SCM Supplier Customer Supplier Customer ???? ? ?? ????? ??, ???? ??? ???? ??? ?????? ???? Order Fulfillment? ???? ?? ??? ???? ?? Electronic Decision Making E-mail E-board Schedule Management MIS Name Card Management Career Management Human Relationship Management Survey messenger Solution Service - eagleOffice GW eagleOffice ?? ? ??? ??? IT??.???? ?? ?? : ????? ????? IT?????? ?? ??? ??? IT?????? ?? 10? ?? 20? ?? 50? ?? 100? ?? 100? ?? ????? 43% 24% 22% 6% 4% 100? ??(845? ??) 20% 34% 40% 10? ?? (4,159? ??) 5? ?? 10? ?? 100? ?? 200? ?? 200? ?? ??? ??? 2002 2003 2004 2005 2006 Product (?? : ???) 5,000 6,800 5,500 8,000 6,500 5,500 Extension Front end Back end B2C / e-Community / Cyber IR Web Business / e-Marketing System (HW) / Network(LAN,WAN) Solutions / Applications ???????? 9,000 5,000 4,500 7,500 2004? ???? ?? Customers ??: ?? IBM e-Business Perspective Suppliers Technology Communications Infrastructure eBiz Solutions eBiz Integration eBiz Strategy B2E B2B B2C B2M Product Leadership Relationship management e-Business Transformation e-Business planning *