Personal Knowledge Management(个人知识管理)：a DIY Guide to Knowledge Management.doc

Personal Knowledge Management: a DIY Guide to Knowledge Management – Part 2 By Patrick Lambe In last month’s article we looked at some fairly simple things you can do with your team to make yourselves more effective in managing knowledge – without the aid of professional knowledge managers or consultants. In fact, you’ll be able to make better use of these professionals for bigger things, once you’ve sorted the more basic things out. In this article, we’re going to focus more narrowly on developing the knowledge skills that every knowledge worker now needs to have. It’s a new approach, it’s only been around for about two years, and it’s called personal knowledge management. If you like acronyms, and, like me, have strict word limits, you can call it PKM. Most people treat PKM as if it’s a full suite of skills that everybody now needs to have: skills like identifying sources of knowledge, searching, navigating, analyzing, organizing, linking, mapping, converting back and forth between tacit (head) knowledge and explicit (written down) knowledge, relationship building skills, communication, presentation, knowledge packaging, and so on. But in fact, like most things, different people have different personality types, and different personality profiles in relation to their personal knowledge affinities and capabilities. The six C’s of PKM have been developed by Straits Knowledge, and take one approach to classifying the different (useful) PKM personality types. Each type (bar one) fulfils a valuable role in a knowledge-based team. Take the short questionnaire below to find out which type(s) you’re closest to, and then see which PKM roles you’re likely to excel at, and which ones you’re likely to struggle at. There are only six questions, so it’ll give you just a brief flavor of what PKM means. But when you’ve done that, you’ll realize that Personal Knowledge Management is not so much about an individualistic approach to KM, but another way of looking at how members of