常用商务英语套句.pdf

POWERFUL SENTENCES Telephone English 1. Hello, ABC co. May I help you? 2. Whos calling please? May I ask who s calling, please? 3. May I speak to Lisa please? 4. Could I speak to Lisa on extension 234 please? 5. May I speak to Lisa in Accounting, please? 6. Is Lisa there, please? 7. Lisa, a phone call for you. 8. Nice to hear from you. 9. Sorry, he is on another line. Would you like to hold? 10. Sorry, he is out at the moment. 11. Sorry, he is not here today. 12. Sorry, he is in the meeting at the moment. 13. Could anyone else help? 14. How urgent is this? If she could give me a call within 24 hours, I would be appreciated. 15. Not really. There is no great urgency. I will call back. 16. Do you want to leave any message? 17. Could I give her a message? 18. Can I take any message for you? 19. May I leave a message? 20. We have an order in place with her and I d like to increase the quantity we order. 2 1. Im ringing about a marketing meeting. Im ringing to ask if you received our invoice. 22. Would you please tell her that? 23. I will let her know 24. I will make a note of that. 25. Just a minute, let me get a pencil 26. Just a minute, let me get an order form. 27. Let me check 28. Its now coming up on the screen. 29. This is about our order No. 123, what was the order for? 30. I will ask him to give you a ring. 31. What s the best time to call?