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中职英语（语文版2025）职业模块（服务类）Unit 7　Travel Industry第4课时同步课件(共19张PPT)（含音频+视频）.ppt

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职业模块·服务类Unit7—(4)TravelIndustry

职业模块·服务类Askandanswerinpairs.Warm-up1.Haveyoueverbeenatourguide?2.Doyouknowhowtobookahotel?3.Doyouknowtheproceduresofdealingwithhotelreservation?4.Whichonedoyouprefer,callreservationorface-to-facereservation?

职业模块·服务类1.Haveyoueverbeenatourguide?2.Doyouknowhowtobookahotel?3.Doyouknowtheproceduresofdealingwithhotelreservation?4.Whichonedoyouprefer,callreservationorface-to-facereservation?No,butIreallywanttohaveatryaftermygraduation.Yes,Ido.Nowadaysitisnothardtobookahotel.Notreally,Idontknowthedetails.Frommypointofview,Ipreferface-to-face.Becauseitismucheasiertocommunicatewitheachother.Doyouknowhowtoanswerthem?Let’sreadthemtogether.

职业模块·服务类

职业模块·服务类WordsrelatedtohotelreservationCanyoureadthemalltogether?Let’stry!

Howabouttheseword?GreetReservationinformationSearchGuestinformationConfirmSalutationRecordreservation

Whatshouldbedoneateachstep?Step1.GreetStep2.ReservationinformationStep3.SearchStep4.GuestinformationStep5.ConfirmStep6.SalutationStep7.Recordreservation

SampleDialogue～_Goodmorning(afternoon／evening).ThisisXXhotel.CanIhelpyou?_Doyouhaveanyreservation?_Whatkindofroomwouldyouhave,sir?

_Wehavesingleroom,doubleroom,twin-bedroom,suitesanddeluxesuites._Singleroomplease._Yourarrivalanddeparturedates?_Pleasewaitamoment,Iwillcheckit._OK,takeyourtime…

Areyoufamiliarwiththem?

SingleroomDoubleroomTWB/StandardroomTripleroomCanyoureadallofthem?Let’stry!

JuniorsuiteExecutivesuiteDeluxesuitePresidentialsuiteCanyoureadallofthem?Let’stry!

Supposeyouarethereservationistofthehotel.Pleaseconsiderthesequestionsbeforeyougointothenextsection.Youareatthereceptiondesk.Telephonerings.Shouldyouansweritimmediately?Shouldyouannouncethenameof

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