物业公司2016年上半年度贯标工作汇报.doc
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物业公司2016年上半年度贯标工作汇报
物业公司2016年上半年度贯标工作汇报提要:把公司的质量目标层层分解到各管理小区,物业服务实施程序化管理,各项工作目标性强,上半年对小区质量目标进行统计
物业公司2016年上半年度贯标工作汇报
1、体系文件的适合性和有效性
上半年物业公司在实施质量管理中,结合物业管理的具体实际,对物业公司工作文件和质量记录表格进行修改,先后修改5个文件,删减10份记录表格,使工作文件更具适合性和有效性。
2、实施目标管理和程序化管理
把公司的质量目标层层分解到各管理小区,物业服务实施程序化管理,各项工作目标性强,上半年对小区质量目标进行统计,结果能满足质量目标的要求。上半年接受业主投诉78宗,投诉处理率100%、业主综合满意率%、卫生满意率%、设备完好率100%、绿化成活率%、各小区无安全责任事故。
3、完善检查考核制度
各小区服务工序在完成过程和结束后自查自检,管理处每周一次例行检查,公司各职能部门及领导层不定期组织抽查,使各项服务工作100%处于受控状态。
物业公司自实施质量管理体系以来,能根据工作文件要求进行物业管理,取得较好的工作效果。
Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member education, environment edu
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