国际商务谈判（英文版）chapter9 Skills of Body Language in Business Negotiation.ppt

International Business Negotiation Chapter9 Skills of Body Language in Business Negotiation Teaching Objectives After studying this module, you should be able to know: 1．Signals of body language in different cultures 2．How to read and understand body language? 3．Application of body language in international business negotiation Contents 9.1Introduction of body language in business negotiation Some studies show that up to 90 percent of communication is nonverbal. Though you might say one thing, your body movements may indicate something entirely different. All types of language that take place without words are defined as nonverbal language. Language that doesn’t use words takes place all the time. When we converse with others we communicate by much more than words.            Thanks! * L/O/G/O * Introduction of body language in business negotiation Application of the body language in negotiation 1 2 3 Body language in different cultures 9.1.1 The definition of body language and the necessity and importance of learning body language in negotiation The definition of body language “body language”. It is an important media through which people communicate with each other. It refers to the patterns of facial expressions and gestures that people use to express their feelings in communication. (2) The necessity and importance of learning body language in negotiation It is an extremely powerful tool which can improve our life in many ways. With patience, persistence, and practice we can use nonverbal behavioral patterns to more easily detect truth and lies, project a more confident, powerful presence, persuade, influence, and sell better, put people at ease, create a sense of trust, make friends. It is especially important in business negotiations. 9. 1.2Types of body language--Facial expressions (1)Speaking eyes (2)Speaking brows (3)Mouth expre