微软IT最佳经验分享之企业IT基础架构管理精要.ppt

* * 服务等级管理 容量管理 可用性管理 财务管理 服务的监测与控制 系统与网络管理 安全管理 变更管理 配置管理 发布管理 事故管理问题管理 微软运维管理流程 Release Approved Review Release Readiness Review Operations Review SLAReview 使IT专业人员和开发团队跨越IT生命周期 管理复杂性，实现灵活性 保护信息，控制访问 利用IT解决方案助力业务 让您的团队更具影响力 基础架构优化模型 * 流程 结语 技术 功能 统一流程以确保及时发现问题、解决问题 集中式的网络设备变更管理 所有上线应用程序都需要通过IT的安全性测试和认证 开发/使用基于相关安全政策和软件更新的技术 Active Directory Group Policies System Center 结合Windows的易用性，在给用户带来最小影响的情况下保证信息安全 建设IT基础架构的意义 实现对企业内组织架构复杂而导致的IT管理困难的局面 避免企业各个IT系统的重复建设 提高IT信息化迅速适应变化的需求 提高IT信息安全度 提升IT整体管理水平 形成具有同一架构的，集中式的IT管理 提高IT服务水平，做到可预计、可展现、可度量、可追踪 ? 2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary. * * ?2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary. * * * ?2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary. * Levels of Maturity Infrastructure Optimization identifies a maturity level for each of your IT capabilities based on your current technologies and processes. It can also help identify and prioritize improvement efforts. No matter which of the IT capabilities you focus on, you can advance your business toward a state of dynamic IT for that capability. The levels of maturity include basic, standardized, rationalized, and dynamic. Basic A basic level of Infrastructure Optimization is characterized by manual, localized process with minimal central control: ? IT governance is negligible, as policies for security and compliance are nonexistent or inconsistently enforced. ? The overall health of applications and services is unknown due to a lack of tools and resources. ? There is no vehicle for sharing accumulated knowledge across IT. ? The environment is hard for IT to control and has high desktop and ser