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物业保洁员培训工作规程(二).doc

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物业保洁员培训工作规程(二) 物业保洁员培训工作规程(二)提要:保洁班长协助环境主管进行保洁员实操培训。环境主管制定培训计划,并对培训计划进行实施,对实施的培训应检查效果 更多精品:人事 物业保洁员培训工作规程(二) 一、目的 通过培训,培养一支服务精神佳、业务技能精、文化素养高的保洁队伍。 二、适用范围 适用于本公司保洁员培训工作。 三、职责 1、保洁班长协助环境主管进行保洁员实操培训。 2、环境主管制定培训计划,并对培训计划进行实施,对实施的培训应检查效果。 3、部门经理负责对保洁培训工作进行抽查。 内容 序号项目内容对象频次 1在职培训1)到现场熟悉小区的基本情况。 2)岗位的职位描述讲解; 3)岗位专业技能培训; 4)岗位工作程序、操作规程; 5)与本岗位有关文件的学习; 6)与本岗位有关的安全培训; 7)其他有关知识和岗位实习。 8)清洁范围与面积。新录用保洁员独立开展工作前完成 2常规培训1)服务意识 2)实际操作 3)岗位职责 4)礼仪礼节 5)岗位协调配合 6)安全生产意识 7)物业管理知识等。每位保洁员每月进行1次 3培训效果的追踪及考核1)对新员工进行理论与实践相结合考核方式,考核合格后正式上岗,如不合格则重新培训。 2)每月培训完成后,环境主管应于下个月前5个工作日内组织考核。 3)考核中培训效果不明显的需进行再次培训或修订培训计划。 4)环境主管应于考核结束一周内对考核结果进行统计分析,根据情况决定是否需修订培训计划。 5)如有需要应及时对计划进行修订,并报部门经理审核后实施。每位保洁员每月进行1次 五、相关文件和记录 无 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set
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