管理学罗宾斯第11版02.pptx

Contrast the actions of managers according to the omnipotent and symbolic views Describe the constraints and challenges facing managers in today’s external environment Discuss the characteristics and importance of organizational culture Describe current issues in organizational culture;The Manager: Omnipotent or Symbolic?;Exhibit 2-1: Constraints on Managerial Discretion;The External Environment:Constraints and Challenges;Exhibit 2-2: Components of External Environment;Environmental Uncertainty and Complexity;Exhibit 2-3: Environmental Uncertainty Matrix;Who Are Stakeholders?;Exhibit 2-4: Organizational Stakeholders;Managing Stakeholder Relationships;What Is Organizational Culture?;Exhibit 2-5: Dimensions of Organizational Culture;Where Does Culture Come From?;How Do Employees Learn Culture?;How Employees Learn Culture (cont.);Exhibit 2-6: Contrasting Organizational Cultures;Exhibit 2-7: Strong vs. Weak Cultures;Benefits of a Strong Culture;Organisational Culture;culture;Layers of Organisational Culture;Exhibit 2-8: Establishing and Maintaining Culture;How Does Culture Affect Managers?;Exhibit 2-9: Managerial Decisions Affected by Culture;How Do You Create a Customer Responsive Culture?;How Do You Create a Customer Responsive Culture?;Exhibit 2-10: Creating a Customer Responsive Culture;Spirituality and Culture;Terms to Know;9、有时候读书是一种巧妙地避开思考的方法。7月-217月-21Friday, July 23, 2021 10、阅读一切好书如同和过去最杰出的人谈话。10:26:3210:26:3210:267/23/2021 10:26:32 AM 11、越是没有本领的就越加自命不凡。7月-2110:26:3210:26Jul-2123-Jul-21 12、越是无能的人，越喜欢挑剔别人的错儿。10:26:3210:26:3210:26Friday, July 23, 2021 13、知人者智，自知者明。胜人者有力，自胜者强。7月-217月-2110:26:3210:26:32July 23, 2021 14、意志坚强的人能把世界放在手中像泥块一样任意揉捏。23 七月 202110:26:32 上午10:26:327月-21 15、最具挑战性的挑战莫过于提升自我。。七月 2110:26 上午7月-2110:26July 23, 2021 16、业余生活要有意义，不要越轨。2021/7/23 10:26:3210:26:3223 July 2021 17、一个人即使已登上顶峰，也仍要自强不息。10:26:32 上午10:26 上午10:26:327月-21