HC核心交换机常见故障定位手册.doc

H3C核心交换机常见故障定位手册 核心交换机常见故障处理手册 目录 1故障处理通用流程 ·········································································································· 1-3 1.1信息搜集 ··················································································································· 1-3 1.1.1搜集设备日志信息 ······························································································ 1-3 1.1.2搜集其他运行信息 ······························································································ 1-4 1.2故障定位和处理 ·········································································································· 1-4 1.2.1故障处理流程图 ································································································· 1-4 1.2.2故障原因分类 ···································································································· 1-5 1.2.3故障模型及影响分析 ··························································································· 1-6 1.2.4常见的故障恢复措施 ··························································································· 1-8 2硬件类故障处理 ············································································································· 2-8 2.1单板故障 ··················································································································· 2-8 2.1.1故障描述 ·········································································································· 2-8 2.1.2故障处理步骤 ·································································································· 2-10 2.2电源故障 ················································································································· 2-11 2.2.1故障描述 ········································································································ 2-11 2.2.2故障处理步骤 ·································································································· 2-12 2.3风扇故障 ················