Business to Consumer E-Commerce - Temple University.ppt课件.ppt

E-everything……..;Electronic Commerce;Electronic Commerce;E-business terms;M-commerce Mobile commerce E-commerce that takes place using mobile devices;;Business ModelsC2C (Consumer to Consumer);Business ModelsB2B (Business to Business);Business ModelsB-2-E (Business to Employee);Business ModelsP2P (Peer to Peer);Advantages of doing business on the Internet;E-Commerce Revenue Streams;What is a secure server?;Consumer Concerns; ;Common Questions;What will it cost Cost of running the site Processing Payments Must I accept Credit Cards Generally “YES” Low volume sites have other options How do I attract customers? That’s tough Search engines, banner ads, various advertising;Case Study – IBMNot minding its own e-business;IBMs Experience;Common Customer Complaints;;E-Commerce Sites;Limitations of the WWW