实用性-日常商店销售用英语.doc

日常商店销售用英语 1、售前： A：先生/女士，早上/中午/下午/晚上好！ Good morning/ noon/ afternoon/ evening, sir/ madam. A：欢迎光临，请随便看看。 Welcome, please take your time to have a browse. A：欢迎光临XX专柜。 Welcome to XX counter. 2、售中： （1） A：有什么可以帮您的吗？ What can I do for you？ Q：我只是随便看看 I am just looking around. A: 欢迎，请您慢慢的欣赏。您要是觉得喜欢可以试一下。 Welcome，please take your time. You can try any one you like. Q：小姐，能帮我推荐一下吗？ Miss, can you recommend [‘rek?’mend] something for me? A：可以，您看这件怎么样。这种颜色/款式是今年最流行的。 Certainly, how do you think of this one? This color / style is the most popular for the year. （2）、Q：请帮我拿这件看看/试试。 Please get this for me, I want to have a look/ try. A：您需要多大尺寸的？请您稍等，我去帮您拿。 What’s your size? Please wait a moment; I will get it for you. A：很抱歉，我们没有您需要的尺码，请留下您的姓名、电话，货一到，我会通知您！ Sorry, we don’t have your size in stock. Please leave your name and telephone number. When we have got your size, I will contact you as soon as possible. A：您要的款式已卖完了，要不要帮您订购一件？ The style you want has been sold out, would you like to order one? A：对不起，让您久等了，试衣间在那边。 So sorry for having kept you waiting, the fitting room is over there. A：您觉得怎么样？如果不满意我再给你拿其他几种式样/颜色看看。 What do you think? If you don’t like it, let me show you some other styles/ colors. Q：这是哪儿产的？什么材料做的？ Where is it made？What is made of? A：中国，它是用棉/亚麻/丝/尼龙/涤纶制造的。 It’s made in China; it is made of cotton/ flax/ silk/ nylon/ polyester fiber. （3）、Q：多少钱？能打折吗？ How much is it? Any discount? A：对不起，不打折。只有本店VIP卡才能享受折扣。 Sorry, no discount. Only a VIP card of our store can have the discount. A：我们打8/9/3折。 20/ 10/ 70 percent off. A：请问您是刷卡还是现金消费。 Do you pay by credit card or in cash? A：请您（出示VIP卡），到收银台付款。 Please （show your VIP card and） pay at the cashiers over there. 3、售后： （1）、请您检查一下您的货品，我给您打包了。 Please check your merchandise. I’ll wrap it for you. （2）、您可以办理一张VIP卡，以后消费时可以享受相应的折扣。 You can apply for a VIP card to enjoy discount next time. （3）、您还需要买些什么吗？ What else do you want? （4）、这是送给您的赠品，请拿好。 This is our gift for you. Here you are. （5）、特例特价商品售出后无质量问题不能退换。 You can’t return specific merc