浅谈华联超市人力资源管理现状和对策.doc

摘要 当前经济高速发展，市场竞争日益激烈，人的因素越来越成为企业实现自己战略目标的关键因素，人力资源管理已成为企业管理工作的核心。新的形势下，我国面临着前所未有的挑战，加强人力资源管理是其得以生存并长期稳定发展的必要举措。Abstract The current rapid economic development, the market increasingly competitive, the human factor has increasingly become a business achieve its key strategic objectives, human resource management has become the core of enterprise management. Retail management, its core is the human management. Supermarket employees are the most important resource is the most powerful supermarkets to gain a competitive tool. Staff management will have a direct bearing on the success or failure of a supermarket. Look at all successful retail supermarket, almost without exception, depends on the successful management of employees. The new situation, Chinas retail industry is facing unprecedented challenges, strengthening human resource management is its survival and long-term stable development of the necessary measures. Large number of our retail employees uneven quality, how to manage these employees are so many managers headaches. In this paper, the actual situation in Jinan Hualian Supermarket, on the current retail environment, human resources management and the current situation of retail special human resources management issues, and proposes relevant measures to our corporate management personnel to address the issue to improve Key words: Human resource management Retail Supermarket Staff 目录 1人力资源管理概述……………………………………………………………‥…4 1.1人力资源管理的定义……………………………………………………‥…4 1.2人力资源管理的意义………………………………………………………‥4 1.2.1. 对企业决策层…………………………………………………………4 1.2.2．对人力资源管理部门…………………………………………………5 1.2.3． 对一般管理者 ………………………………………………………5 1.2.4． 对一个普通员工………………………………………………………5 2我国零售业的概述……………………………………………………‥……‥‥5 3零售业人力资源管理环境的特殊性…………………………………………‥‥6 3.1零售业人力资源环境的特殊性…………………………………………‥‥6 3.1.1大量非熟练员工的存在 …………………………………………‥…6 3.1.2零售业的工作时间通常都比较长 ……………………………………6 3.1.3员工在顾客面前的显现率很高 ……………………………………6 3.1.4营业时间很长，零售商常常不得不雇用兼职员工 …………………7 3.2零售企业人力资源管理的特殊性…………………………………………‥7 3.2.1人力资源规划的多样性