物业项目会所管理制度(二).doc
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物业项目会所管理制度(二)
物业项目会所管理制度(二)提要:熟悉和遵守网球有关规定,爱护网球场各项设施;熟练掌握网球技术;接受陪打任务时,对客热情、礼貌
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物业项目会所管理制度(二)
1)接待员
每天准时上岗,不脱岗,不离岗。上岗时需精力充沛,随时准备迎接每一位业户;负责业户预订的登记,业户预订需问清时间、房号,确认场地,以防遗漏;业户使用设施需及时通知相关服务人员,注意业户使用安全,业户使用完设施,及时安排清洁打扫;保持服务台整齐清洁,更衣箱钥匙齐全;业户结帐及时准确,记录完整,钱银准确。
2)网球陪打
熟悉和遵守网球有关规定,爱护网球场各项设施;熟练掌握网球技术;接受陪打任务时,对客热情、礼貌。善于根据业户水平制定陪打方法,时刻牢记以客为主;陪练中,讲究语言文明,打球时精力集中,跑动积极,不消极怠工,不中途退场或做让业户不满之事;接受陪打任务不得挑客,不得自行联系业户,要接受主管安排或听从业户挑选。
3)游泳救生
精力充沛,精神集中,上岗后必须保持高度警惕,眼睛始终注视水面情况;及时制止任何危险动作,态度诚恳,语言礼貌,耐心向业户解释,保障业户安全;保持更衣箱清洁、干燥,防止业户滑倒;注意观察水质情况,如有异常及时报告服务台;熟悉了解游泳池规则,管理到位,有礼有节。
4)服务员
按照业户使用设施状况,经常巡视,及时发现异常情况,防止运动损伤;每天按照要求清洁康乐部各个场所,保证整洁;每天巡视设施状况,发现损坏及时报修。
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Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management
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