Unit 9 客房送餐.pptx
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Unit 9 Room Service 客房送餐; Objectives 目标 :
To have a good command of English oral with guests
能运用良好的英语口语与客人交谈
To master working procedure in the room service department。
要求熟练操作送餐部的工作程序
Familiar with the menu.
熟知菜单; Professional Terms 专业词汇 ;G: Excuse me, may I can order some food and drink?
S: Certainly sir, what would you like to order?
G: Two cups of black coffee, two cups of fresh juice
S: What kind of juice would you like?
G: Orange please, also I want to order a plate of lamp curry and steak.
S: Anything else?
G: No, thanks! How long will be taking?
;S: About 20 minutes sir.
G: How much service charge for room service?
S: 10% sir.
G: Ok.
S: Room service, may I come in?
G: Come in please.
S: Could you sign the bill sir, please? Sir, when you finish your
meal, just give us a call, I will come over to take them away.
;Tips
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