Implementing ISO 9000 Quality Management （实施ISO 9000质量管理）.pdf

Implementing ISO 9000 Quality Management System Implementation of ISO 9000 affects the entire organization right from the start. If pursued with total dedication, it results in cultural transition to an atmosphere of continuous improvement. The process of implementing ISO 9000 depends on: The sophistication of your existing quality program, The size of your organization, and The complexity of your process. The 14 essential steps, briefly described below, are to be followed through in order to implement ISO 9000 quality management system successfully. Step 1: Top management commitment Step 2: Establish implementation team Step 3. Start ISO 9000 awareness programs Step 4: Provide Training Step 5. Conduct initial status survey Step 6: Create a documented implementation plan Step 7. Develop quality management system documentation Step 8: Document control Step 9. Implementation Step 10. Internal quality audit Step 11. Management review Step 12. Pre-assessment audit Step 13. Certification and registration Step 14: Continual Improvement Step 1: Top Management Commitment The top management (managing director or chief executive) should demonstrate a commitment and a determination to implement an ISO 9000 quality management system in the organization. Without top management commitment, no quality initiative can succeed. Top management must be convinced that registration and certification will enable the organization to demonstrate to its customers a visible commitment to quality. It should realize that a quality management system would improve overall business efficiency by elimination of wasteful duplication in management system. The top management should provide evidence of its commitment to the development and implementation of the quality management system and continually improve its effectivenes