商务英语口语二.pptx

商务英语口语;What’s up? It’s up to you. That’s really something! I’m really different! Everyone think of changing the world, but no one think of changing himself. ;商务电话(一);Making Calls;Making Calls; 告知找谁 May I have Jack? I wonder if Karen is in. May/Could/Can I speak to/with Dr.Smith please? Could you please put Kelly on the phone. Could you put Kelly back on? ; 事情紧急 I have something urgent to consult Kelly. I need to get in contact with Jack right away. The situation admits of no delay. Could I have her mobile phone number? Could you tell me where I can reach her? ; 何时回来 Can you tell me what time he will be back? When do you expect him back? What time do you think he’ll be free? When is a good time to catch him?; 稍后再打来 I must discuss the matter with Jack himself. I’ll call back later. I’ll ring again one hour later.; 告知电话 Hello Good morning. Grant Hotel. Can/May I help you? Hello,TPV. How can I help you?; 语音信箱 Hello. You have reached I’m sorry I’m unable to answer your call right now. Pls leave your message after the tone. I’ll get back to you as soon as I can. Thanks for calling CRI Online, pls dial the extension or press 0 to get to the operator.; c; 重名 We have two Kays here. Which Kay do you want to talk to? By any chance do you know her department? Kay of which department?; 没有此人 We don’t have any Smith working here. I’m sorry there is nobody here by that name. He is no longer at this company. I’m sorry. Smith was transferred to our Branch Office. ; 人不在 He’s off today./He’s off duty/for the day. I’m sorry he is not in the office/out of the office. He’s out of town./He’s on a business trip(to/in Hong Kong). He’s out for lunch. Would you like to try again an hour later.; 不便接电话 I’m afraid he’s occupied / busy / tied up now. He’s on another line at the moment. I’m sorry, he has someone in his office right now. He’s in / attending a meeting now. ; 何时回来 In two hours, I think. I’m not sure, but he’ll probably be back by three. He should be back after lunc