物业顾问项目客户满意度调查制度.doc

物业顾问项目客户满意度调查制度 物业顾问项目客户满意度调查制度提要：公司顾问团到项目现场工作时，应了解发展商和项目物业管理商对顾问团及驻场顾问工作的意见，并形成书面记录 源自房地产资料下载 物业顾问项目客户满意度调查制度 为提高顾问工作质量，多渠道了解顾问团、驻场顾问的工作情况和效果，提升客户对我公司顾问工作的满意程度，特制定本制度： 一、顾问驻场人员每月不定期抽查入住业主对日常管理的满意程度，每月次数不少于1次，并形成记录。 二、公司顾问团到项目现场工作时，应了解发展商和项目物业管理商对顾问团及驻场顾问工作的意见，并形成书面记录。 三、每半年公司向发展商提供”顾问工作征询意见表”，由发展商填写后返回公司存档，该表作为考核驻场顾问及顾问团工作效果的依据之一。 四、每年顾问驻场人员配合发展商和管理商开展客户满意度调查活动，要求涉及的业主不少于入住总数的50%，，满意度不低于85%，对业主提出的问题需认真进行分析并给予解决，工作形成关闭。 五、公司设客户投诉电话：07****6 源自房地产资料下载 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member education, environment education, education service people, educating peo