系统运行维护规范.docx
系统运行维护规范
目录
系统运行维护规范(1)......................................3
一、内容描述...............................................3
1.1目的与意义.............................................3
1.2范围与适用对象.........................................3
二、系统概述...............................................4
2.1系统简介...............................................5
2.2系统架构...............................................6
三、运行环境管理...........................................7
3.1硬件环境要求...........................................8
3.2软件环境要求...........................................9
3.3网络环境要求..........................................11
四、系统维护流程..........................................11
4.1预防性维护............................................13
4.1.1定期检查............................................15
4.1.2清洁保养............................................17
4.2故障响应与处理........................................17
4.2.1故障识别............................................19
4.2.2故障排查............................................19
4.2.3故障恢复............................................21
4.3性能优化..............................................22
4.3.1资源调整............................................23
4.3.2系统升级............................................25
五、安全管理..............................................26
5.1用户权限管理..........................................27
5.2数据备份与恢复........................................28
5.3系统安全监控..........................................30
六、文档与培训............................................30
6.1维护手册..............................................32
6.2培训材料..............................................33
6.3更新与维护............................................34
系统运行维护规范(2).....................................35
一、内容描述..............................................35
二、系统运行环境规范......................................36
系统硬件环境要求.......................................37
1.1硬件设备配置标准......................................38
1.2设备性能参数规定......................................39
1.3硬件兼容性要