中专英语第三册Uint-3教案.doc

CONTENT

Unit2

Period

TeachingArrangement

MayIHelpYou?

6

1-2

Listening

speaking

3-4

Reading

LessonType

New

Feature

AnIntegratedLesson

5-6

Writing

Reallifeskills

LectureClass

Place

TeachingAimsandDemands

Abilityobjects

Knowledgeobjects

Moralobjects

1.ToimproveSs’abilityofgettinginformationthroughreadinglistening.

2.Toknowhowtoexpressthedutiesoftheworkandaskforclarification.

1.Tomasternewwordsandphrases;tofinishexercises.

2.Togetthemainideaofthewholepassage.

1.Trytofollowbasicclothingandhygienerulesintheworkplace.

2.Studentswillbeabletowriteane-mailtoaskforhelp.

TeachingFocusandDifficulties

Keypoints：togetthemainideaofthereadingpassage.

全面理解阅读材料，了解一名效劳人员的重要性并能读懂信号满足顾客需求。

Difficultpoint：tousetheusefulexpressionstoaskquestionsatcheck-inandtakingorders.

听懂所听材料，并掌握在宾馆登记入住时和餐馆时常用的提问句式。

TeachingDesign

根据销售类效劳人员常见的效劳内容，创设生动的职业情景，巧妙设置思维活动，让学生通过思考，组织语言，融入技巧，开拓思维，举一反三的运用一定的方法实现优质效劳。

AnalysisoftheTeachingMaterial

Exercisebookandstudents’books

Testpapers

Someexamplesentences

TeachingReflection

本单元以接待顾客岗位的人员工作态度、效劳质量为切入点，以宾馆前台接待、餐馆点餐为主要职业情景，让学生了解提供优质效劳，不仅需要出色的专业知识，更需要娴熟的人际沟通技巧，察言观色的技巧、以顾客为中心的宗旨。

TeachingProcedure

TeachingProcedures

Teacher’sGuideandActivity

Students’Activity

DesignIntent

Period1

Warming-up,Listening

SpeakingA

StepOne:Warm-up

Activity1:Somepeoplearetalkingabouttheservicethey’vereceived.Havetheyreceivedgoodorbadservice?WriteGforgoodorBforbadintheblanks.

Activity2：Discussingroups:Whatshouldbedonetoimprovethebadservicementionedabove?

StepTwo:ListeningSpeakingA

Activity1:Listentotheconversationandtick(√)whereithappens..

Activity2：IntensiveListening

Listenagain.Then.underlinethequestionsaskedbythehotelclerk.

QuestionsAskedatCheck-in

Doyouhaveareservation?

Howlongwillyoubestaying?

Doyoupreferasmokingornon-smokingroom