陪伴型聊天机器人使用对青年群体人际交往的影响研究_.pdf

betweenhumansandmachinesarealsoreflectedininterpersonalcommunication,

especiallythechangesinintimaterelationshipsaremoreobvious.However,the

intimatechangesinhuman-computerandinterpersonalrelationshipsarenota

constantstate,andmostpeopledonotgiveupinterpersonalcommunicationbecause

ofhuman-computerinteraction.Instead,theyplayapositiveroleininterpersonal

communication.

Thisstudymainlyexploreshowtheinteractionbetweenusersandchatbots

affectsuserinterpersonalcommunication,andexpandstheresearchontheimpactof

human-machineinteractiononusersocialcommunicationfromamicroperspective.

Atpresent,researchersarepayingmoreattentiontohowuserinteractionisinfluenced

bymediatechnology,withresearchfocusingontheissueofwhatandlessonthe

issueofhow.Thisstudyexplorestheimpactofhuman-computerinteractiononuser

socialinteractionfromamicroperspective,deepeningtheunderstandingand

comprehensionofhuman-computerrelationships.Atthesametime,italsoexpands

theresearchontheimpactoftheuseoftechnologyinhuman-computer

communicationonindividualreality,fillsthegapinmicroresearchin

human-computercommunication,andhelpstounderstandtheusersexperiencein

human-computerinteraction,whichisbeneficialforthefuturepracticeofchatbots.

Keywords:Human—MachineCommunication;Human-machineassociation;Chatbot;

Interpersonalcommunication;Human-machineinteraction

III

第4章模型阐释与研究发现35

4.1人机互动对人际交往的影响路径模型阐释35

4.1.1回避与重连:关系性压力促使用户社交场所迁移35

4.1.2科技与人性:技术驱动与个人情境交织的新体验36

4.1.3映射与重塑:人机关系的建立改变人际交往状态37

4.1.4倦怠与满足:回归现实交往与拥抱虚拟关系并存37

4.2人机互动对人际交往的影响因素38

4.2.1用户使用动机38

4.2.2陪伴型聊天机器人客观因素39

4.2.3人机交往内容40

4.2.4用户使用体验41

4.2.5人机交往状态41

4.3人机互动对人际交往的影响42

4.3.1交友观念变化43

4.3.2交友行为变化43

4.3.3交友状态变化44

4.4人机互动对用户人际交往的影响路径分析46

4