步行街客户服务中心助理（清洁、绿化）职责.doc

步行街客户服务中心助理（清洁、绿化）职责 步行街客户服务中心助理（清洁、绿化）职责作者：佚名 时间：2017-4-19 浏览量： 步行街客户服务中心助理（清洁、绿化）职责 职 务：客户服务中心助理（负责步行街清洁、绿化所有事宜） 呈报上级：客户服务中心经理 指导下级：外判清洁公司 向客户服务中心经理负责，对虎门步行街驻场清洁公司工作进行指导及监管。 对步行街范围内的绿化养护进行监管，并根据实际情况要求绿化养护公司对植 物进行调整或更换。 制订物业公司清洁班负责区域的保洁计划，合理规划清洁班人力、物力的使用。 建立、健全清洁、绿化方面的各项规章制度，检查、督促驻场清洁、绿化公司及清洁班各岗位责任制和操作流程的执行情况。 每天至少两次检查各区域的清洁、绿化情况，依据工作标准，检查工作质量，并作出相关检查记录，对驻场清洁、绿化公司出现的问题，要及时发出整改通知单，限期整改。 控制物业公司清洁、绿化用品的消耗，做物品损耗统计表，并抽查使用情况，准备物品和必要清洁、绿化设备的添置，计划采购。制定清洁机器保养措施。 每月对租户进行一次关于步行街环境质量的问卷调查，并对清洁、绿化公司的当月的工作做出评估。 制定物业公司清洁班业务培训计划，不断提高员工工作服务水平。 配合公司积极开展家政有偿服务。 协助做好客户服务中心的日常接待工作，处理客户投诉。 对XX步行街区域进行巡查，做好装修商铺的监管工作。 每月需提交清洁班考勤表、月度员工工作评估表、清洁班工作总结、清洁班下 月工作计划、家政服务记录表、废品处理审核表、清洁公司工作评估表、绿化公司工作评估表、客户意见调查表。 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality,