医院外推技巧（Hospital extrapolation techniques）.doc

医院外推技巧（Hospital extrapolation techniques） Write a network of advice, attention skills, for your reference 1. basic principles of selling language (1) to the patient as the center principle that three points to seven points principle, which is very important in the consulting room work, is to understand the true condition of patients, determine the premise of her real needs, only in this way can we make a deal with exactly the next step. This is what we often call patience. (2) easy to understand, no taboo principle. That is to say we want to know the medical knowledge to explain in simple terms to the patient in the process to communicate with patients, let them have a more clear understanding of their condition, only on the basis of this they might come to the hospital. Everyone has their own things and people do not want to share or embarrassing things, for which we cannot touch, otherwise easily cause patients antipathy, can choose to avoid or resolve from the side, but also the specific depending on individual circumstances, need flexibility at work. 2., the main form of sales language The narrative language: it is mainly used for the academic problem proposed on the patients answer must be clear The language should be accurate and understandable to analyze the state of nature and condition must have a clear boundary, do not let the patient feel that is ready to accept either course, we set up in the hearts of the doctor patient image, let him for your explanation to be convincing, so as to have the next step of the quality of communication and this is the main way to obtain the trust of the patient. The numbers are exact on some boundary condition data, we try to quantify, this can further show the authority of the US, let the patient have sense, but if we do not know the circumstances in the wrong one, dont let the patient suspicious and rebellious to me, the time allowed the case we can quickly find out the exact number to reply, if not, available immediately