全套 管理沟通1 华东理工网络学院在线作业（Complete management communication 1 east China institute of technology network college online homework）.doc

全套 管理沟通1 华东理工网络学院在线作业（Complete management communication 1 east China institute of technology network college online homework） 1. Single choice 1. The communication roles of managers are not included A, registered leader and liaison B, leaders and crisis drivers C. Grapevine The following are peoples understanding of communication, which is wrong? Communication is not easy; it is A skillful art. B, when I want to communicate, I will communicate. C. Communication is a two-way process of people transmitting knowledge, information and emotion. 3. Communication mode tells us the noise in communication A, occurs in the process from channel to feedback. B. The whole process of communication. C, only when the recipient decodes. 4. In the process of interpersonal communication, what should you do when the other person speaks? A. Its polite to stare at each other. B. Its not polite to look at each other. C. eye contact, but avoid staring. 5. The basic elements of communication are not included A. information sender and receiver B. Encoding and decoding C, meetings and meetings 6. The manager is the contact person Provide information and maintain external liaison and relationship network. B, seek and obtain various specific and immediate information, and understand the situation of external environment and management. C. Transfer important information to relevant personnel. Which of the following does not convey confidence Maintain eye contact but not stare. B. Free eyes. C. Relaxed body language. The distance between the two parties is that they are dealing with official duties, such as business negotiations A. private space B. Social space C. Public space 9. To highlight someones status, keep it a distance A. private space B. Social space C, public space 10. The tone of voice of urgency and cadence belongs to it A. oral language B. Paralanguage C. Popular language Ii. Judgment 1. I didnt open my mouth and said that I didnt communicate. (a) 2. Management communication is the