跨文化chapter1.ppt

Communication: An Intercultural Perspective Chapter 1 Contents 1. What is communication? Human communication is as old as mankind? Facial expressions, exclamations, noises (100,000 years ago) Cave paintings (30,000 years ago) Verbal communication (20,000) Symbols and scripts (5,000 years ago) ? 1. What is Communication? More investment will be made in Tele-communication Industry. I opened an account last Friday at the China Bank of Communication. Next year I’ll take the course of public communication. There should be more efficient channels for the communication between the government and residences. Communication: A form of human behavior derived from a need to connect and interact with other human beings. Occurs whenever meaning is attributed to behavior or the residue(残渣，后果） of behavior. The act and process of sending and receiving messages among people. Exercises: Try to judge which can be sorted as communication (Y) and which can not (N). 1. You send an e-mail to one of your net-friends. 2. You are declining an invitation from one of your suppliers on the phone. You make the phone talk in French. 3. You said to yourself, “Yes, I must get it done.” 4. The police got the sign of “P” put up at the street corner. 5. A car driver blew the horn to the other one he has just overtaken. 6. A housewife is using a detergent(清洁剂） in the kitchen. 7. In a commercial商业广告, a housewife is using a detergent in the kitchen. 8. On a construction site, some workers are working with a driller and that causes a great noise. Communication: Components Message Sender Receiver Channel Noise Feedback Encoding Decoding Encoding and decoding are of great significance to successful communication. E.g. “You’re a sexy girl.“ Case study Listen to a story of Litz, a Finnish and her Chinese mother-in-law. Here is the conversation: Litz: Dick, how long is your mum going to stay? Dick: I don’t know. I haven’t asked her. Litz: Why not ask her? Dick: What do you mean by asking