物业辖区房屋维修工作流程.doc

物业辖区房屋维修工作流程 物业辖区房屋维修工作流程提要：在维修时，先垫上垫布；维修过程中，如非必要，不得主动与客户交谈，客户询问时，应礼貌作答 更多精品来自保安 物业辖区房屋维修工作流程 一、维修全过程 1、按约定时间背着维修工具箱（带齐工具、材料用品）到达现场（预约逾时必须提前告知客户），进门前，必须先摁门铃或敲门（每次轻敲不超过三下）。 2、待客户开门后，用规范语言说明来意。征得客户同意后，方可进门。进门前，先套好鞋套，以免弄脏客户家地板。 3、先向客户询问情况及要求，然后仔细检查需维修的部分，判断维修难易程度，估计工时及所需材料，并向客户说明维修方法和收费标准，待客户确认后方可进行维修。 4、在维修时，先垫上垫布；维修过程中，如非必要，不得主动与客户交谈，客户询问时，应礼貌作答；不得随意到维修现场以外的房间参观。 5、维修完工并清洁现场后，礼貌地提请客户验收，待其确认后，再请客户在维修费用单上签字确认费用，并请其在派工单上签署意见和姓名。 6、维修过程中及维修完离开时，均不得食用客户的饮料、食品、香烟等，不得收受客户的礼物、钱款和小费。 7、接过客户支付的维修费用单、派工单后，必须向客户致辞谢。 8、离开客户房屋时，须使用规范语言与客户告别，返回维修班或按上述规定进行下一个维修项目。 二、工作流程图 三、维修语言流程图 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The