新编实用英语综合教程二unit 3 communication by phone课件.ppt

;;;;1) Who is speaking, please? Leena: Is it 223-5467? John: Yes. Who is speaking please? Leena: This is Leena Krieg. May I speak to Bill Morgan? John: Oh, I’m sorry. He’s not in at the moment. 2) May I speak to ... ? Joe: Hello. Is this the Chemistry Department? Secretary: Yes, it is. What can I do for you? Joe: May I speak to Mr. Mifflin? Secretary: Hold on, please.;3) Can I take a message? Sam: Hello. This is Sam. May I speak to Terry? Lucy: I’m sorry, but she’s not here right now. Can I take a message? Sam: Yes. Please tell her to call me this evening at 653-8923. Lucy: OK. I’ll tell her as soon as she gets home. 4) Can you tell me your hours? Receptionist: Hello, the Art Museum. Can I help you? Jake: Yes. Can you tell me ... er, what are the opening hours, please? Receptionist: We open at ten in the morning and close at five in the afternoon. Jake: Great. Thanks a lot. 5) I Must have Dialed the wrong number. Tim: Hello. Jade: Hello. I’d like to speak to Dr. Heckler. Tim: Nobody here by that name. Jade: I’m sorry. I must have dialed the wrong number.;Speak and Perform;Studying Telephone Messages;Back;1) Any Message, Sir? Gao: Hello, ABC Company. May I help you? George: Hello. This is George Richter. May I speak to Mr. Zhang Lihua? Gao: I’m sorry, but he’s not in at the moment. George: When will he be expected? Gao: He’ll be back in a few minutes. George: Thank you, I’ll call back. Gao: Any message, sir? George: Well, maybe ... Would you mind telling him that his order will be ready on Thursday and asking him to call me any time before lunch. My phone number is 368-1130. Gao: I’ve got it. George: Thank you very much. Gao: You are welcome.;2) You Must Have the Wrong Number Lady: Hello, who’s calling, please? Bill: Hi, Nancy! This is Bill. How’re you doing? Lady: I’m sorry, but I’m ... Bill: Have you finished your paper? Lady: I’m sorry